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After I upgraded my Puma software, Puma and or GraphTool crashes on execution.

Answer:  When upgrading to certain versions of Puma, some registry settings may need to be reset to their initial values in order to run the application (If this is true an error will occur in the program and it will be shut down by Windows.).

Puma Versions 1.8 and earlier

Run regedit.exe from the Windows directory.

Go to the path [HKEY_CURRENT_USER\Software\Spectral Dynamics Applications\Puma] and delete this entire folder.  Do the same for the [Spectral Dynamics Graph Tool] folder.

Puma Versions 1.8.2 and later

Run the ‘Full Installation’ setup on your Puma installation disk.  This will clear any erroneous registry errors and create new window layouts for both Puma and GraphTool.  Be aware that all window layout settings and configuration files will be overwritten to default values.  It is recommended that you save off the configuration files (.cfg) in a different directory before running the full installation.

 

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When running a 3D graph such as a stacked plot, why do I have problems with the display or error messages?

 

Answer:  For customers running "Premier Graphics" in GraphTool, 3D plots such as Stacked Plots, Waterfalls, and Composite need an acccelerated graphics card compatible with the software. Currently we only support NVIDIA models GeForce 5200 (128MB) and greater.

If you received the error message "KTX region create failed, Please get a Nvidia card", you will need to have a compatible hardware and driver installed.

 

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Why is it that some of my Puma documents are no longer registered types associated with Puma and Windows uses the wrong default program for execution of these files?

 

Answer:  As with all programs installed on your system, Windows only has so many extensions available so programs will conflict with each other on duplicated known file types it uses.  You can change the program association through the Windows interface using the following steps.

  In Windows 98 under any file folder, go to the 'View' > 'Folder Options' menu under the 'File Types' tab.  In Windows Me  this is under the 'Tools' menu.

•  Select the file type that you wish to change the association with and click on the [Edit] button.

Under the 'Actions' listbox, select the commands such and open and and click on the [Edit] button.

Browse for the program you wish to have associated with this file type and press [ok].  

You can change the other commands as well and assign an associated icon as well using the [Change Icon] button.

 

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