Spectral Dynamics - Puma Answers

CATS

• I have a Puma that is on the network and if the network cable is unplugged or the network connection goes down I get a "Hardware Server Error."

Answer: Since Puma is Network aware (i.e. can be monitored over a LAN, WAN or the Internet) it utilizes a Static IP address. This only becomes a problem if you choose to use a dynamic address which is generally controlled via a DHCP server. If the server connection is severed then the computer no longer has a valid IP address and this will halt system communications. It is recommended that you provide the Puma with a valid static IP address if you plan on placing it on a network.

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• When running Puma / GraphTool, the application never shows up or I get a error in the file "occmgr.cpp".

Answer: The install may have not registered the proper OCX files for the application to run properly. Please make sure you have the application REGSVR32.exe in your c:\WINDOWS\system32 directory. Once this application is present, you can re-install Puma using the installation software to register these essential components.

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• I am trying to restore my backup of the registry layout settings from the install and am receiving an error.

Answer: If you are trying to restore the backup of your layout windows in the registry and are receiving an error message, the following work around can be used:

• Under the ...\Puma\Previous Regsitry Entries folder, locate the (*.reg) file (either Puma or GraphTool) that you wish to restore.

• Right click and select 'Edit' from the menu. Select the entire area of text and copy it to the clipboard.

• Open up a new text document (*.txt) and paste the clipboard into the new text document. Save this file.

• Rename this text document from (*.txt) to (*.reg). It should now be asscoiated as Registry Entries.

• Double click on this file to import the settings.